LRS has an obligation to its clients and to the community to ensure the confidentiality of data for both the clients and their patients at all times.

Strict confidentiality at all times is required by all staff employed or contracted by LRS. All staff and contractors are required to sign a "Confidentiality Agreement" as a condition of employment.

Information about the client may be written, verbal or in other forms. All staff are required to treat any information acquired during their work as strictly confidential.

Staff need also to be mindful that client information, which they may obtain from other sources, may be mistakenly thought by others to have been gained in the course of their employment. Staff must be vigilant regarding unintended disclosures of information by way of unattended computer screens, printers and conversations in public areas.

No information regarding client or patient data may be given to a third party.

All on-line access to any site requires a personalised log-on and password and all data electronically downloaded to external computer systems are fully encrypted.

A breach of confidentiality will provoke disciplinary action, up to and including dismissal or cancellation of contract arrangements.